AI Agents for Business
Your Digital Worker That Never Sleeps.
Imagine an employee who never sleeps, never calls in sick, and answers every customer inquiry in seconds. AI agents handle the routine tasks that slow your team down, around the clock, precisely, and patiently. Not a chatbot with canned responses, but an intelligent digital worker who understands your business and acts on your behalf.
Every unanswered message outside business hours is lost revenue, and your team loses valuable hours on the same questions about opening times, availability, and prices. A Swisszenz AI agent is trained on your business knowledge, communicates in multiple languages, and delivers consistent answers across every channel.
- Fully configured AI agent for your channels
- Training with your business knowledge and tone of voice
- Integration into website, email, chat, or phone
- Escalation rules and human handoff processes
- Training for your team on working with the agent
- 30-day post-launch support and optimization
- Monthly performance reports
What Your AI Agent Delivers for You
We don't build an off-the-shelf solution, but a digital worker that fits your business. From analyzing your most frequent inquiries to training on your content and integrating into your channels, we guide every step, and automatically hand off complex cases to your team.
Available Around
the Clock
Your agent answers inquiries in seconds at any time of day or night. No more missed inquiries and no lost revenue.
Real Relief for
Your Team
Up to 80% of recurring questions are answered automatically. Your employees gain time for genuine consulting.
Multilingual and Consistent
The agent communicates in German, French, Italian, and English, always with the same precise, on-brand answers.
Frequently asked questions
No. The AI agent handles repetitive, time-consuming tasks, so your employees can focus on what truly matters: personal consulting, complex problem-solving, and building customer relationships. In our experience, teams are happier after implementation because the frustrating part of their work disappears.
Every AI agent has clearly defined escalation rules. When it cannot confidently answer an inquiry, it immediately forwards it to your team, with the full conversation context so your employee can directly take over. The customer only notices that they are being helped.
For Swiss clients, data is hosted on Swiss servers or in your own cloud account, and our Kochi engineers work through secure, logged remote access. We follow the Swiss Data Protection Act (nFADP) and GDPR. The AI agent only has access to the information necessary for its task, not your entire database.
A simple AI agent for one channel (e.g., website chat) is ready in 4 weeks. For more complex scenarios with multiple channels and system integrations, we plan 6-8 weeks. We start with a two-week test phase so you can verify quality before the agent goes live.
Costs depend on complexity: number of channels, scope of required knowledge, and necessary integrations. Typically, setup ranges from CHF 5,000 to CHF 15,000, with ongoing costs of CHF 200-500 per month. Compared to a part-time employee, you typically save money from the second month onward.
Yes. Swisszenz AI agents can communicate in German, French, Italian, English, and other languages, simultaneously and at no additional cost. The agent automatically detects the customer's language and responds accordingly.