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Who supports our software after launch?

HomeSwisszenz AgentQuestionsWho supports our software...

Swisszenz provides technical support and ongoing maintenance for software applications, AI solutions and cloud infrastructure. Response times depend on the support agreement and the urgency of the issue.

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Ask your question and get an answer right away, about jobs, projects or working with Swisszenz.

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Support and maintenance after launch

After launch, software needs updates and security patches, errors have to be fixed and new features come up as your business develops.

Swisszenz provides technical support and ongoing maintenance for software applications, AI solutions and cloud infrastructure. Response times depend on the support agreement and the urgency of the issue.

What Swisszenz offers

  • Updates and security patches
  • Bug fixing
  • Further development of new features
  • Monitoring of cloud infrastructure

Good to know

Response times depend on the support agreement and the urgency of the issue.

Ask the Swisszenz Agent more

People often ask these questions on this topic. One click opens the chat with the question.

  • What does a support agreement include?
  • Can you take over software built by another company?
  • How do we report a problem?
  • Ask your own question

How the Swisszenz Agent helps

  1. 1

    Ask your question

    Click "Ask the agent". The chat opens with exactly this question.

  2. 2

    Answer within seconds

    The agent knows Swisszenz, our services and our open roles, and also answers your follow-up questions.

  3. 3

    Personal follow-up

    If you wish, it passes your enquiry on to our team in Kochi and to Webzenz Switzerland.

Would you like your own AI agent like this one for your company?

The Swisszenz Agent runs on the AI agent technology of Webzenz Switzerland. Our Kochi team builds agents like it for other companies, set up with your information and for your website.

Ask in the chat now

More questions on this topic

  • I need cloud architecture or a migration

    Yes, Swisszenz designs cloud architectures and migrates existing applications safely to the cloud, for example to AWS or Azure. The hosting location follows your requirements, including Switzerland or the EU.

    Learn moreAsk the agent
  • I want DevOps and automated releases

    Swisszenz sets up DevOps with automated tests and deployments, for example with GitHub Actions, Docker and infrastructure as code. Every change is checked first and then released the same way every time.

    Learn moreAsk the agent
  • I need data engineering and dashboards

    Yes, Swisszenz builds data pipelines, data models and dashboards that bring together figures from accounting, CRM, shop and other sources. You see your key figures in one place.

    Learn moreAsk the agent

See all questions

Swiss-led engineering. Built in Kochi.

AI Solutions

  • AI Agents for Business
  • AI Workflow Automation
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  • AI Integration for Existing Systems
  • AI Business Insights
  • AI Prototype Lab

Company

  • About Swisszenz
  • Swiss Projects
  • Use Cases
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  • Jobs in Kochi
  • AI Developer
  • Digital Marketing
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  • FAQ

Our Locations

India · Kochi

  • Swisszenz AI Cloud Labs Private LimitedInfopark rd, Door No.9/3051Kakkanad, Kochi682030, Kerala, India
  • info@swisszenz.in
  • +91 99950 96806
  • Mon - Fri 08:00 - 17:00 (IST)

Switzerland · Partner

  • Webzenz SwitzerlandChaltenbodenstrasse 6e8834 Schindellegi, Switzerland
  • www.webzenz.ch
Swisszenz AI Cloud Labs

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Swisszenz AI Cloud Labs Private Limited · CIN U62099KL2025PTC099101 · Infopark rd, Door No.9/3051, Kakkanad, Kochi 682030, Kerala, India

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